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Introducing

my.plan

Our story

News

Role

Business Owner

Finance

Human Resources

IT Manager

Industry

Transport &
Logistics

Construction &
Engineering

IT & Information
Security

Property &
Real Estate

Sports &
Entertainment

Charity Not
For Profit

Business Size

Small to Medium
Businesses

Larger
Enterprises

Case studies

Channel Partners

Partner Portal

Why partner with us

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View All Our Features

ONE PLATFORM.
UNLIMITED POSSIBILITIES.
ULTIMATE CONTROL.

Access 100+ easy to use tools that will give you the power to manage access, permissions, and usage across all your business communications and devices – LIVE.

CHOOSE A PACKAGE LEVEL AND SCROLL DOWN TO SEE THE MY.PLAN FEATURES INCLUDED
Essential
Gold
Platinum

location services

Location Visibility: Domestic
BOLT-ON
REQUIRED

Location Visibility: Domestic

Service location in my.plan allows you to manage your mobiles based on a fully interactive map.

Visibility

Regional level

County level

Cell tower

Roaming Controls
BOLT-ON
REQUIRED

Roaming Controls

Stay connected and prevent unwanted data, call and text usage while travelling with my.plan roaming controls.

International Call Controls
BOLT-ON
REQUIRED

International Call Controls

Restrict calls from the UK to any non-native numbers outside of the UK with our International Call Restrictions.

Location Visibility - Roaming
BOLT-ON
REQUIRED

Location Visibility - Roaming

Track usage, services, users and devices by location in my.plan thanks to cell tower and GPS insights.

Visibility

Country level

Regional level

Cell tower/Local

device management & control

New Number
BOLT-ON
REQUIRED

New Number

Request a new number for an existing connection or user in just a couple of clicks.

Lost & Stolen
BOLT-ON
REQUIRED

Lost & Stolen

Apply a series of service and handset restrictions to make your lost or stolen device unusable.

Restrict Service
BOLT-ON
REQUIRED

Restrict Service

Apply a series of restrictions to make the handset unable to receive inbound calls.

PUK Codes
BOLT-ON
REQUIRED

PUK Codes

Unlock your device quickly and easily without network interference or involvement.

Manage All Connections
BOLT-ON
REQUIRED

Manage All Connections

Manage restrictions and products across all or some of your connections at the click of a button.

notifications & alerts

Usage notifications
BOLT-ON
REQUIRED

Usage notifications

Receive notifications when users reach 50, 80 and 100% of their call, text or data allowance.

Captive Pages
BOLT-ON
REQUIRED

Captive Pages

If a service is restricted due to a cap you put in place, get it back on line in just a couple of clicks.

24/7 support

Help Centre
BOLT-ON
REQUIRED

Help Centre

Our interactive my.plan Help Centre is packed with information to answer your questions quickly and easily.

Customer Service - Call Support
BOLT-ON
REQUIRED

Customer Service - Call Support

Contactable via phone or email, our support team is on hand to support you at every step.

Call queue

Under 10 mins
(during business hours)

Under 7 mins
(during business hours)

Under 4 mins
(during business hours)

Live Chat
BOLT-ON
REQUIRED

Live Chat

Speak to our customer experience team with instant message in my.plan.

Customer Service - Email & Ticket Support
BOLT-ON
REQUIRED

Customer Service - Email & Ticket Support

Contactable via phone or email, our support team is on hand to support you at every step.

Response time

Under 12 business hours

Under 8 business hours

Under 2 business hours

interactive insights

Data Usage*
BOLT-ON
REQUIRED

Data Usage*

See what you are using, where and when with usage breakdowns by call, text or data.
*data, call & SMS records may be subject to delay

Insight level

Summary

Category

Deep Dive

Call & Text Usage
BOLT-ON
REQUIRED

Call & Text Usage

Analyse all call and text activity across your workforce, or down to an individual user, quickly and easily.

Insight level

Itemised

Itemised

Itemised

Detailed Usage
BOLT-ON
REQUIRED

Detailed Usage

Interactively interrogate all voice, text and data usage and charges and quickly search or filter services to pinpoint issues.

Insight level

Summary

Category

Deep Dive

Historical Usage
BOLT-ON
REQUIRED

Historical Usage

Analyse usage and spot trends with historial usage detail and summaries.

Insight level

Summary

Category

Deep Dive

productivity tools & controls

Streaming & Social Media
BOLT-ON
REQUIRED

Streaming & Social Media

Restrict access to Social Media sites and streaming applications by blocking them at network level, saving you time and increasing productivity.

Gambling & Adult Content
BOLT-ON
REQUIRED

Gambling & Adult Content

Restrict access to services, sites and applications that can be a costly distraction to your business.

access and restrictions

Group Profiles & Bulk Management
BOLT-ON
REQUIRED

Group Profiles & Bulk Management

Control your entire connected workforce or groups within them in just a couple of clicks.

Controls

Essential

Essential & Gold

All

Call, Data, Text Controls & Restrictions
BOLT-ON
REQUIRED

Call, Data, Text Controls & Restrictions

Stay in control of your usage with easy to use tools and restrictions that you set and manage.

Data Limits & Blocking
BOLT-ON
REQUIRED

Data Limits & Blocking

Keep tabs on data usage and costs thanks to automated notifications and restrictions at a level that you manage.

Personal Hot Spot
BOLT-ON
REQUIRED

Personal Hot Spot

Manage Personal Hot Spot access to control usage and minimise spend.

interactive billing

Cost Centres
BOLT-ON
REQUIRED

Cost Centres

Group extensions into unique invoice summaries, usage and charge groups, based on different offices, locations or roles.

Interactive Invoicing
BOLT-ON
REQUIRED

Interactive Invoicing

Interactively interrogate all voice, text and data usage and charges across your account.

Roaming Data, Calls & Texts
BOLT-ON
REQUIRED

Roaming Data, Calls & Texts

Stay connected and prevent unwanted charges while travelling with my.plan roaming controls.

MMS
BOLT-ON
REQUIRED

MMS

Restrict and prevent unnecessary charges associated with multimedia messages.

alerts & notifications

Spend Limit Notifications
BOLT-ON
REQUIRED

Spend Limit Notifications

Stay in control of your allowances and avoid unwanted surprises with automated notifications and restrictions at a level that you manage.

Data Usage Alerts
BOLT-ON
REQUIRED

Data Usage Alerts

Keep tabs on data usage and costs thanks to automated notifications and restrictions at a level that you manage.

Roaming Notifications
BOLT-ON
REQUIRED

Roaming Notifications

Stay connected and prevent unwanted surprises while travelling with notifications at a level you manage.

control & manage usage

Spend & Data Limits
BOLT-ON
REQUIRED

Spend & Data Limits

Stay in control of your data allowances and charges with automated notifications and restrictions at a level that you manage.

Premium, Adult & Chargeable Calls
BOLT-ON
REQUIRED

Premium, Adult & Chargeable Calls

Restrict access to services, sites and applications that can be a costly distraction to your business.

International Calls & Data
BOLT-ON
REQUIRED

International Calls & Data

Save time and money by restricting calls from the UK to any non-native numbers outside of the UK.

roaming & international controls

Caps & Notifications
BOLT-ON
REQUIRED

Caps & Notifications

Stay in control of your allowances and avoid surprises with automated notifications and restrictions at a level that you manage.

Roaming/Int Controls
BOLT-ON
REQUIRED

Roaming/Int Controls

Stay connected and prevent unwanted charges while travelling with restrictions and controls that you manage.

Roaming/Int Bolt-Ons
BOLT-ON
REQUIRED

Roaming/Int Bolt-Ons

Boost your data, add minutes or increase a text allowance while travelling with our range of roaming packages.

account management

User management & monitoring
BOLT-ON
REQUIRED

User management & monitoring

Add new users or view a complete audit of their activity, automatically through one, central platform.

Add/remove products
BOLT-ON
REQUIRED

Add/remove products

Boost your data, increase your minutes or add roaming packages in a click.

Group Profiles
BOLT-ON
REQUIRED

Group Profiles

Manage multiple connections at once including Spend, Call, Extension and Device Controls and notifications.

Controls

Essential

Essential & Gold

All

cyber security controls

VPN
BOLT-ON
REQUIRED

VPN

Add our VPN restriction to prevent any user from concealing their mobile data usage activity.

Malware
BOLT-ON
REQUIRED

Malware

Prevent a user from accessing sites and applications known to have malicious software such as viruses and spyware.

Botnet
BOLT-ON
REQUIRED

Botnet

Prevent access to sites and applications associated with botnet traffic.

Advertising
BOLT-ON
REQUIRED

Advertising

Protect your devices, speed up browsing and use less data by blocking annoying ads in a click.

LEARN HOW REAL BUSINESSES
GET REAL RESULTS WITH MY.PLAN

Case Study

plan.com provides detailed billing insights and easy self-management.

Devereux Transport Read More
Case Study

We see ourselves as pioneers of our industry and plan.com are too, in theirs.

Lendlease Read More
Case Study

The only communications tool for early morning, evening and weekends.

Concept Care Read More
Case Study

plan.com provides that deep level of insight, immediately.

HBE Read More
Case Study

Supporting the Parco team to complete jobs quickly, safely and within budget.

Parco Read More
Case Study

Keeping RPP connected and in control during COVID pandemic.

RPP Read More
Case Study

my.plan provides powerful insights & effective restrictions to curb any overspend.

N2S Read More
Case Study

plan.com offers us the flexibility that we need.

Reed Boardall Read More
Case Study

Innovative solution helps to enhance fan experience and engagement.

Hibernian FC Read More
Case Study

A tech-forward solution to streamline mobile management.

Scot JCB Read More
Case Study

A rapid response to help tackle the digital divide.

Teach First Read More

Get started today.

Existing customer with a query? Visit here to email our team or visit my.plan.com where you can live chat a member of the team Monday - Friday between 8am - 6pm. 

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