Our story

Where others blurred the lines, we brought focus.

We’ve been there.

Across the industry, business owners and IT teams were facing the same frustrating reality: fragmented visibility, endless support calls and no clear answers about their mobile networks.

Nobody really knew where the issues were – whether it was overspending, dropped connections, or inefficiencies in how teams were working. Even the simplest tasks, like updating a billing name or adding data for a trip abroad often spiralled into hours of calls and emails.

Eventually, many just accepted it: this is how it is. Confusing bills, reactive support, and a lack of control were seen as part and parcel of dealing with the big network providers.

But we believed something better was possible.

So, we built my.plan – a platform that brings your entire mobile world into sharp focus.

Never before has a single platform had the power to give partners and customers so much control.

Our technology delivers capabilities beyond those of national networks – fully customised to each business, with data, features and insight exactly where and when they’re needed.

This isn’t about competing with legacy providers.
It’s about surpassing them entirely.

We didn’t just fix the pain points – we reimagined the entire experience.

Transparency isn't an optional extra. Control isn’t a premium feature. It’s the standard we built from day one.

And it’s why businesses of all sizes now trust us to manage their most critical mobile operations.

One platform.
One mission.
One team.

One platform.
One mission.
One team.

Innovation doesn’t happen in isolation. It takes a team.

From developers and engineers to support, design, and strategy – everything we’ve built comes from the passion, energy, and creativity of our people.

We're proud of the platform. But we're prouder of the people who make it possible.

They didn’t just imagine the future.


They built it.

we're growing bigger and
stronger.

we're growing bigger and
stronger.

The people and milestones
that shaped us

Sales Executive stars
The heroes in Telford
my.plan launch
Our Isle of Man team
Iconic staff.lives
First day at No.5
Partner tech pros
Service superheroes

Our achievements

Recognition matters, but improvement matters more.
Our achievements show our dedication to delivering better experiences, building better tools and leading our industry with integrity and innovation.

Best Mobile Service & Solution Provider 2025

This award reflects the hard work of our incredible people and partners, as we continue to shape the future of mobile.

Interior of the Year 2024

James Brookman Design's proposal has resulted in a workspace promoting productivity, wellness and collaboration.

Best Airtime Portal 2023

A total of 111 entries competed for the top award in 21 categories, and plan emerged a winner.

Best MVNO 2023

Great innovative platform, brilliant customer experience results – my.plan as described by one of the judges.

No. 1 Telecoms Company to Work For 2021

A culture of trust, passion and excellence blended with the zeal to be the best in UK telecoms.

2nd Best Mid-Sized Company to Work For 2021

Proud of our people, proud of our values, proud of our culture – then, now and always.

Financial Times FT1000 2020

plan.com claims #200 spot out of 1000 European companies overall, and #50 ranked by revenue.

Leader of the Year 2020 & 2021

Dan’s vision continues to inspire and guide everyone at plan, fueling our collective ambition to strive for the best.

Best Small Company to Work For

#5 in 2020, #7 in 2019, #14 in 2018 – levelling up each year.

O2 Wholesale Partner of the Year

For three consecutive years (2017-2019), plan was honoured with this prestigious title.

No. 1 Sunday Times Tech Track 100 2018

Britain's fastest growing private technology company.

Best Partner Portal 2017

The first of its kind partner platform that blew the mobile world.

Channel Account Team of the Year, Marketing Campaign of the Year 2016

A testament to our powerful sales and marketing team that has grown tremendously.

Best Mobile Distributor 2016

A network that grows with you – built for ultimate control.

Best B2B Distributor 2015

plan.com bags its first award, a true testament of how the product and service has resonated with partners in the channel.

Frequently Asked Questions

Support made simple – dive into our help articles and guides.

  • What's the story behind plan.com?

    Founded in 2014 by Dan Craddock and Keith Curran, plan.com began with a mission to transform the business mobile experience with the power of tech. Since then, we've built a powerful mobile management platform serving thousands of businesses across the UK.

  • Where are you based?

    We are headquartered in the heart of Douglas on the Isle of Man. We also have an office in Telford, UK.

  • What’s your mission?

    Our mission is to make mobile connectivity and its management simple, transparent and powerful for every business in the UK.

  • What values drive your company?

    plan.com is driven by three core values: Trust, Passion and Excellence.

  • How does plan.com support the community?

    We actively invest in local initiatives, charities and community projects as part of our commitment to giving back. We are also proud to host Santa’s on a Bike on the Isle of Man, event that brings together hundreds of bikers dressed as Santa to spread festive cheer while raising vital funds for children’s charities. It’s a celebration of community spirit, generosity and fun.

  • How big is the plan.com team?

    plan.com has grown tremendously over the years. We are a team of 250+ like-minded individuals.

  • Is plan.com a Carbon Neutral business?

    Yes! We are proudly recognised as a Carbon Neutral business, having achieved this status for three years in a row in 2025, 2024 and 2023.

  • Got more questions?

    talk to us

    Experience how our powerful platform can transform your business.