Most of the work in running a mobile fleet is repetitive: adding a user, moving a SIM, chasing a bill query, resetting a bar. This session looks at where automation genuinely helps an operations team and where a person still needs to be in the loop.

What we cover

• Bulk changes in my.plan and how to schedule them for out-of-hours
• Automated alerts and the rules that trigger them
• Using usage patterns to flag lines that need attention before someone complains
• Where AI-assisted summaries fit into a weekly ops review

Who it's for

Operations and IT teams who spend too much of the week on admin, and anyone evaluating what to hand to automation versus what to keep manual.

What you'll leave with

A short list of tasks worth automating first, the my.plan settings that make each one possible, and a realistic view of the time it gives back.