Let’s Get
your device
up & running
Welcome to plan.com, we need to make sure your settings are up to date so your device has everything it needs to connect to mobile data and work as you’d expect!
Choose one of the following options below to get started:
New SIM card SIM swap
Setting up
your device.
Simply select your device and follow the step-by-step instructions.
CAN’T FIND
YOUR DEVICE?
If your operating system is not listed, you can update your settings manually as follows:
1
Go to your Settings
2
Locate your Access Point Names (sometimes called Mobile Data Network or APN) Go to your Settings
3
Edit the existing settings with the following details:
| APN | data.plan.com |
| Username | plan |
| PASSWORD | (Leave this field empty) |
4
Save & Restart your device
Discover MY.PLAN
As a plan.com customer you will have exclusive access to my.plan, the ultimate connectivity platform.
Combining cutting-edge technology with an easy-to-use interface, my.plan gives you instant access to your account, and live insight into all your connections.
Learn more
NEED SOME HELP?
Our experienced team are on-hand to provide the support you need to ensure your device is set-up.
The team is available 8am - 8pm weekdays and 8am - 5pm weekends and we aim to respond to email and voicemails within 24 hours.
Extremely helpful and quick to respond. Easy to talk to and able to get queries sorted out immediately. Informed helpful staff who know what they are doing so makes communications easy. Easy to recommend.
Great service speedy and quick. I would recommend plan.com to anybody. Service is that good I've renewed my contract for a 3rd time. Thankyou.
First class! I had been with Vodafone for 26 years and have never experienced customer service as good as I have in the past 3 months with plan.com! Many thanks.