CHOOSING PLAN.COM
A NETWORK UNLIKE
ANY OTHER NETWORK.
From disruptive start-up to one of Europe’s fastest growing businesses, plan.com has revolutionised business communications and we’re not slowing down.
Our cutting-edge technology puts the power and capability of a national telecoms network in the hands of our customers, complemented with the simplicity and flexibility they’d never expect from one.
Today, we’ve set the industry standard with my.plan, the ultimate connectivity platform.
Trusted by thousands of UK businesses, my.plan is the only tool businesses need to connect, configure and control their mobile and office-based connectivity, anytime, anywhere.
OUR MULTI-NETWORK
RELATIONSHIPS.
When it comes to mobile and mobile broadband, plan.com represents a key strategic partner to both O2 and EE, offering both networks through its Wholesale agreement with O2 and its MVNO agreement with EE.
plan.com’s deep relationships with O2 and EE continue to go from strength-to-strength, with plan.com representing a key technical partner to both.
BT Wholesale (EE)
plan.com launched its MVNO (Mobile Virtual Network Operator) with BT Wholesale (the backbone of EE) in May 2022 & we are the only B2B MVNO with them, the first to be deployed in its new technical core and unlike other MVNOs such as Tesco Mobile, Sky Mobile, Gif Gaff to name a few, our technical platform and deep technical integration sets us apart enabling us to deliver insight and controls through my.plan at a level that is unmatched by any competitor or network.
O2
plan.com launched as a wholesale partner on O2’s mobile network in 2014 and was awarded O2’s ‘Wholesale Partner of the Year’ in 2017, 2018 and 2019 (after which the award was discontinued). plan.com is now one of O2’s largest wholesale partners and our relationship is going from strength to strength.
My.plan for you
Control and streamline your business mobiles
DON’T JUST TAKE OUR
WORD FOR IT.
We’re proud to have won several prestigious industry awards, from the best Airtime Portal to the Most Innovative Product.
The best in the industry
Cutting-edge technology is at the heart of everything we do. We’ve won several industry awards for our online portals, which have been received with critical acclaim by the industry and the people who use them.
Experience the best.
We want all our customers to experience the best and we aim to provide an exceptional service to everyone and that’s why we teamed up with independent review site, Trustpilot, to collect customer reviews.
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the power of partnership.
Using our award-winning online platform, our network of business partners work closely with UK businesses of all sizes to help shape the best tariffs, bolt-ons and services for your business, and provide day-to-day support if and when it’s needed. We have hundreds of partners across the UK including several dedicated partners.
plan.com partners support customers throughout the sales process and beyond, offering a personal service that addresses issues quickly and robustly.
EXPERIENCED WITH
ENTERPRISES.
We have years of experience with some of the UKs leading businesses and brand, transforming the way they optimise their workforce and connectivity here are a section of our customers:
We came to plan.com because of their cutting-edge technology and their ability to do things that no one else in the market could do.
Tim Penfold Lendlease View case study
If you are not an IT professional, sophisticated tech tools can be complicated to understand and use, but the plan.com platform is clear and straightforward and that’s one of the best things about it.
Murray Milligen Hibernian FC View case study
We have controls to restrict what apps are installed and to block VPNs, malware, ads and inappropriate sites, limit calls to premium rate numbers, restrict social media use and even control streaming speeds. I’ve not seen that anywhere else.
Warren Tack Network 2 Supplies View case study
A large UK footprint.
As well as connecting hundreds of thousands of services in the UK, plan.com has over [200] employees based in its headquarters in the Isle of Man and three offices across the UK.
Regulated by Ofcom.
Ofcom is the regulator for the communications services, we use and rely on them each day. Ofcom have a set of rules that all telecommunications providers must adhere to, with the aim to protect customers by ensuring we, as a communications provider, observe certain obligations when selling and marketing mobile call and text services meaning that everything plan.com does it approved and monitored by this organisation for the protection of your business.
Communications Ombudsman subscription.
Approved by Ofcom - the UK communications regulator - to independently handle disputes between consumers and communications providers, plan.com has opted to join the Communications Ombudsman subscription to ensure our customers get the fairest and easiest approach to a raised complaint. As an approved service, they work to make services for companies better so that complaints become fewer.
Dedicated support.
From technical tool tips and help videos, to live chat and good old fashioned, customer service, with plan.com you’ll always feel supported, anytime, anywhere.
From our inhouse support team or our network of business communication experts and specialists span the length and breadth of the UK. We work in Partnership with them to find the perfect communication solution for businesses. Together we will ensure that you get the most from plan.com, our network, platforms, and services.
Our award winning, UK based Customer Experience team is on-hand seven days a week. Phone lines are open from 8am to 8pm on weekdays and from 8am to 5pm at weekends.