Fueling success: How Blucomms has grown 111% in the last 5 years with plan.com
When Marc Allen founded Blucomms in 2010, it was more than just a new chapter, it was a natural progression. After years working within an IT company handling telecoms, Allen saw an opportunity to go further.
His goal: to build a communications provider that was fiercely independent and relentlessly focused on service.
Today, Blucomms stands as a proud example of that vision, offering fully managed mobile solutions backed by guaranteed response times and an unwavering commitment to customers.
SMARTER MANAGEMENT
BEGINS WITH PROACTIVENESSY
As Blucomms grew its client base – from single-user accounts to businesses with hundreds of employees – it became increasingly difficult to maintain control over usage and billing.
“The biggest challenge was always overspend,” says Allen. “Our philosophy is ‘no news is good news,’ so we work hard to prevent problems before they even arise.”
Implementing spend caps and proactive monitoring was essential to ensuring customers wouldn’t be hit with unexpected bills. But even that had its limits – until plan.com entered the picture.
WHY PLAN.COM
STOOD OUT
For Allen, choosing plan.com was a strategic decision driven by both functionality and trust.
“my.plan made all the difference,” he explains. “It gives both us and our customers complete visibility. We can apply bundles, check usage, and avoid bill shock, instantly!”
What especially stood out was the ability to resell EE through the platform. Known for strong coverage and competitive pricing, EE had been a network of choice for Blucomms. With plan.com’s platform layered on top, it became a powerhouse combination that allowed Blucomms to offer even more value to their customers.
A PROBLEM SOLVER AND A GROWTH CATALYST
With my.plan integrated into their operations, Blucomms didn’t just gain control, they gained momentum.
“100% plan.com has helped us grow,” Allen affirms. “We’ve scaled from one-user accounts to managing mobile fleets in the hundreds. That growth wouldn’t have been possible without my.plan.”
And it’s not just about volume. The efficiency of the platform means fewer support tickets, less back-and-forth, and faster resolutions. Allen notes that it’s rare they even need to contact plan.com’s support teams – but when they do, both sales and tech teams are “always solid.”
“my.plan made all the difference. It gives both us and our customers complete visibility. We can apply bundles, check usage, and avoid bill shock, instantly!”
Marc Allen - Managing Director of BlucommsBlucomms
The result
The all-in-one platform that changed way Blucomms scales.
For Blucomms, my.plan has been more than a platform – it’s been a game-changer. The ability to prevent overspending, provide real-time account management, and scale seamlessly has helped the company maintain its customer-first ethos while accelerating growth.
“Ultimately, the platform solves the challenges we and our customers face every day,” Allen concludes. “It keeps us in control and lets us focus on what we do best: looking after our customers.”
FROM ENTREPRENEUR
TO ENTERPRISE.
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